UNIONPAY GOLD

• make payments,
• make card-to-card transfers within the territory of the Republic of Armenia via ATMs and online platforms, through the acba digital internet banking system,
• apply for a credit line linked to the card,
• use the preferential period of the credit line, i.e. until the 14th day of the following month,
• order an attached card to allow your relatives to use your card account,
• activate the SMS notification service to receive information on transactions performed on your card account,
• use the funds of your card account worldwide.

Due to the preferential period for using the credit line of the UnionPay Gold card, interest is not charged on payment transactions carried out using credit funds until the 14th day of the month following the execution of the payment transaction, which releases you from the need to pay additional interest amounts.

For internet transactions, a one-time password authentication system (3D Secure) is used.

• payment with the UnionPay QuickPass card is made quickly,
• for payments up to AMD 20,000, no PIN code is required,
• when making a payment with the card, there is no need to hand it over to the service staff or insert it into the terminal and sign the receipt.

The number of merchant locations offering the convenience of acceptance of UnionPay QuickPass cards is increasing day by day worldwide, and today UnionPay QuickPass cards are accepted all over the world.

UnionPay QuickPass technology enables contactless payments by simply holding the card close to specially equipped terminals.

Service fee - AMD 15,000 per year / when ordered via acba digital - AMD 12,000 per year

• Currency - AMD, USD, EUR

• Credit line availability - up to AMD 18,000,000

• Annual nominal interest rate of the credit line¹ - for cards denominated in AMD: 19.5-21%

• Annual effective interest rate of the credit line - AMD: 14.58-17.69%

• Cash withdrawal fee from the Bank’s ATMs and POS terminals - 1%, from other banks abroad - 2%, minimum AMD 2,000

• Issuance of an attached card - AMD 5,000 (2 cards)

Learn more about all tariffs for the issuance and servicing of UnionPay card

Learn more about the terms and conditions for the issuance and servicing of payment cards

¹Unless otherwise provided within the framework of salary servicing programs offered by the Bank.

After submitting the card and card account application at any branch of the Bank, the Card will be issued to you within a maximum of seven business days, and the Card activation will be completed within a maximum of one business day from the date of issuance of the Card.

The Bank also provides urgent issuance, reissuance, and replacement of the Card within 1 banking day. The service is available at all branches in the city of Yerevan; however, the card may be ordered at any branch of the Bank. The service is available only for cards without a paper PIN code, in accordance with the tariffs in force at the Bank at the given time.

If the card and card account application is completed online, the Card order will be processed after mutual agreement between the Bank and you.

After applying for the Card by any of the above methods, in order to receive the Card, it is necessary to visit the Bank branch selected by you and present your identity document and social services number.¹

¹_{Recorded on the identification card of a citizen of the Republic of Armenia, in the identity documents of a stateless person permanently residing in the Republic of Armenia or a refugee, in the previously issued social security card, as well as in a certificate issued by the state register maintaining authority, or a certificate issued by the state register maintaining authority (original) stating that a social services number has not been obtained.}

Find detailed information regarding card delivery here.

Your financial informant

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NOTE: "YOUR FINANCIAL INFORMANT" IS AN ELECTRONIC SYSTEM THAT MAKES IT EASY TO SEARCH FOR, COMPARE, AND CHOOSE THE MOST EFFECTIVE OPTION FOR INDIVIDUALS.

The PIN code of the card is provided by the option, chosen by the customer, when ordering the card:

• In a paper form, when the PIN code is provided in a sealed envelope;
• By SMS, when a six-digit one-time code is sent to the phone number registered in the Bank to receive the SMS message, which is used to define a new PIN via ATM.

The card reissue is performed until the 10th business day of the last month of the card validity.

The decision on card reissuance is made by the Bank based on the volume of card transactions, card service commission payments and funds available on the account, and in case of credit line cards, also the number of overdue days.

The card shall be closed within three business days upon processing of all transactions, performed with the card previously, provided that the account balance is sufficient to process the card transactions and to charge the Bank fees.

The card can be closed only after fulfilling all the monetary obligations.

In case of failure to return the card to the Bank when submitting the Card Termination Application, the Cardholder bears full financial responsibility for transactions that do not require card verification (transaction authorization) after termination of the card.

Card confiscation is performed by ATMs, if:

• after receiving cash/balance request, the customer did not withdraw his card from the ATM;
• ATM connection fails or other technical malfunction has occurred.

In case of confiscation of bank cards, in case of visiting the Bank with the identification document within 3 business days, the card is returned to the customer by the branch that confiscated the card, if the customer does not wish to receive the card from another branch.

In case of confiscation of the cards of another Armenian bank in case of visiting the Bank with the identification document within 3 business days, the card is returned to the customer. If the cardholder fails to appear, the card shall be transferred to the issuing bank in accordance with the Bank's current procedure.

In case of confiscation of the card of a foreign bank, in case of visiting the Bank with the identification document within 1 business day, the card is returned to the customer. If the cardholder fails to appear, the card shall be transferred to the issuing bank in accordance with the Bank's current procedure.

The Card may be unblocked, only if the Cardholder confirms, orally or in writing, that the transactions have been completed.

The Bank may unilaterally block the Card, in case of overdue credit card liabilities or other overdue liabilities with the Bank, up to the first business day following the day of repayment of the overdue liabilities, as well as in other cases stipulated by the Agreement or by Armenian legislation.

The Bank may block the Cardholder Card without notifying the Cardholder, if there is a risk of fraudulent transactions with the Card.

During the term of the contract, the account statement and other information subject to mandatory provision by the legislation of the Republic of Armenia are provided free of charge. The statement subject to non-mandatory provision by the legislation of the Republic of Armenia, the copy of the statement, the statement submitted to foreign embassies and visa centers are provided.

In case of limitation up to 6 months (inclusive) – free of charge,

In case of limitation from 6 to 12 months (inclusive) – 2,000 AMD (including VAT),

In case of limitation more than 1 year – 3,000 AMD (including VAT).

Reference provision tariffs:

During the next business days of the application for receiving the reference - during the business day following the submission of the application at the bank branch – 3,000 AMD, in case of application through the acba digital system – 2,000 AMD (including VAT).

within 1 hour on the same working day – 5,000 AMD, in case of applying through the acba digital system – 4,000 AMD (including VAT).

via delivery service - 4,000 AMD (including VAT).

providing a copy of the certificate within the same day free of charge.

The Cardholder has the right to appeal the operation, performed with their Card, within 55 (fifty-five) calendar days after its performance.

The Bank shall provide a valid response to the Cardholder within 90 (ninety) calendar days after the date of submission of the application.

• If the transaction, appealed by the Cardholder, is a cash withdrawal transaction, it shall be subject to satisfaction by the Bank, only if the bank, servicing the ATM or the cash provision point, acknowledges the fact of non-provision of cash.
• If the transaction, appealed by the Cardholder is a payment transaction, internet payment transaction or a payment transaction with the Card data, it is subject to satisfaction by the Bank, if the Bank receives the amount of the transaction back from the bank, serving the appealed transaction amount, envisaged by the rules of the Payment System under appeal process.
• If the Bank decides not to proceed with the appeal process by the rules of the Payment System under appeal process, but the Cardholder wishes to apply to the final stage of the appeal process, to apply to the Payment System Arbitration Committee, then the commission fees to apply to the Arbitration Committee, as well as the costs of the Bank in case of the decision of the Arbitration Committee in favour of the other party, shall be reimbursed by the Cardholder.

The Bank bears no responsibility for:

a) delayed, incorrect or non-executed transactions, due to the fault of trade and service points or the Payment System or due to technical reasons that were beyond the Bank's reasonable control;

b) failure to make cash withdrawal or payment transactions with funds, not belonging to the Bank, if the Bank had no fault in the failure;

c) illegal transactions, carried out with Card or Card data, unless this is a consequence of the Bank's failure to perform its obligations under the Agreement;

d) operations through the PIN code with a microprocessor (chip) card, unless this is a consequence of the Bank's failure to perform its obligations under the Agreement;

e) online transactions, unless this is a consequence of the Bank's failure to perform its obligations under the Agreement;

f) transactions, that have been performed in breach of the security rules, set out in the Agreement.

g) disputes between cardholder and trade and service points;

h) disclosure of the account, PIN code, Card number, password and other Card information to the third parties for reasons, not related to the Bank.

Each month, the Bank informs the Cardholder about the Card transactions during the previous month, providing them with the card account statement.

In case of non-performance or improper performance of liabilities, the information on the Cardholder will be provided to the Credit Registry of the Central Bank of Armenia and ACRA Credit Bureau by the procedure, established by the RA legislation and the Bank's internal legal acts.