ACBA BANK GROUP (hereinafter referred to as the Group) bases its activities on the highest standards of good conduct and ethics. We believe that our success is determined not only by financial results, but also by the trust we earn with all our stakeholders (clients, partners, society) through responsible, conscientious and ethical relationships.
To contribute to the sustainable development of society by providing unique and innovative financial solutions.
The Group’s identity is built upon five fundamental values that guide our every action:
The Group has a dedicated responsible department that monitors compliance with the Codes of Ethics and Conduct. Every employee and executive of the Group is obligated to contribute to maintaining a culture of integrity through their own example.
We ensure equal and fair treatment for all customers by excluding any form of discrimination, regardless of gender, age, religion, or other characteristics. All customers are provided with clear, complete, and accurate information regarding our services, ensuring equal accessibility.
You can report any violation through the Group’s official and anonymous channels. The Bank encourages voicing concerns and guarantees that you will not face any retaliation for your report. (See the Whistleblowing section).
The Bank reduces its negative impact on nature and actively finances "green" projects that contribute to solving environmental issues.
We adhere to the principles of free and fair competition, demonstrating respect toward all competitors. We never engage in illegal agreements, unfair methods, or attempts to discredit competitors to gain a market advantage or position.
